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Bespoke technology and communications solutions for businesses of all sizes.

Services

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Microsoft Services

A comprehensive suite of services related to Microsoft, including advanced capabilities such as Teams Calling, Compliance Recording, and M365 Security and Compliance.

  • Microsoft Teams Calling
    • Operator Connect
    • Direct Routing
    • Compliance Recording
    • SMS / MMS and Fax
  • Contact Center for Teams
    • Teams Meeting Rooms
      • Teams Compliance and Governance
        • M365 Security and Compliance
          • Azure and AzureAD
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            Communications and Collaboration

            Sophisticated services that aim to augment your enterprise's communication and collaboration abilities, encompassing AI automation and assistive tools, PSTN orchestration and infrastructure platforms, as well as branded calling ID.

            • Unified Communications
              • Omnichannel Contact Center
                • AI Automation and Assistive tools
                  • PSTN Orchestration and Infrastructure Platforms
                    • Branded Calling ID
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                      Professional Services, Consulting and Support

                      We help businesses navigate the challenges of project lifecycle management, adoption and change management, and pre-transformation business assessment. We also offer expert guidance in selecting BPO contact centers and designing contact center and customer experiences to optimize engagement and satisfaction.

                      • Total Project Lifecycle Management
                        • Adoption and Change Management
                          • Contact Center and Customer Experience Design
                            • Pre-transformation Business Assessment
                              • BPO Contact Center Selection
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                                Solutions

                                We proudly offer an array of Microsoft Teams Calling services that cater to the specific needs of service providers, carriers, and agents alike. Our solutions are designed to address challenges related to caller identity, SPAM mitigation, and reputation management, ensuring that our clients can communicate seamlessly and securely with their customers.

                                • Microsoft Teams Calling for Service Providers
                                  • Microsoft Teams Calling for Carriers
                                    • Microsoft Teams Calling for Agents
                                      • Caller Identity, SPAM mitigation and Reputation Management